Government 5.0: The future of public services

In the public sector, the future of government services goes well beyond citizen centric services, or whole-of-government approaches to service delivery and gravitates toward whole-of-life service delivery. Understanding the citizen model, not through a government lens, but holistically, is the focus. In 5.0, public service providers are asking where they can fit in their customers’ lives, rather than the other way around of “where do customers fit in providers’ processes”. 

Event videos

Be the disruptor – build your capability

QUT ExecInsights podcast

QUT Chair in Digital Economy on rethinking your business for the digital age.


Digital governance in an age of transformation

This exclusive offering is available for senior executives facing constant change and uncertainty.

Disruptive Innovation Leaders Course

The Disruptive Innovation Leadership Course is a professional development opportunity for innovation capability building.


The role of AI

More than Meets the AI
Assessing the impact of artificial intelligence on the work of government.

Can Games Help Senior Officials Govern in the Age of Artificial Intelligence?


Delivering Artificial Intelligence in Government: Challenges and Opportunities


The Digital Week 

Automation: Hype vs. Reality

How long until we’re sipping Piña Coladas while robots do all the work? QUT’s Prof. Kevin Desouza joins Prof. Marek Kowalkiewicz to break down the hype vs. reality of job automation and discuss why in a digital world, digital natives are most out of work.



Recommended reading

Loonshots: How to Nurture the Crazy Ideas That Win Wars, Cure Diseases, and Transform Industriesby Safi Bahcall

A moonshot is a destination, a goal, like eliminating poverty or curing cancer, loonshots are the crazy ideas that get us there. This book highlights all the ideas that have been dismissed in history, but that ended up actually leading to great change. Applying lessons from physics, Safi Behacall provides a toolkit for employers wanting to foster and inspire loonshots in their organisations.

Get fit for the future of Public Service

Learn today. Use tomorrow.
QUTeX is a revolution in professional and executive education, bringing together knowledge from across the whole university, to help you, or your organisation, to upskill and stay relevant using QUT’s signature real-world focus.

Chair in Digital Economy

The QUT Chair in Digital Economy is a world-leading collaboration between industry, academia and all levels of government that helps organisations build confidence and capability; inspire cultures of innovation; and discover new value to thrive in the digital economy.

We address wicked economic and government policy issues through a unique process of integrating rigorous research with design to provide rapid, unbiased, and visionary solutions. 




The Chair in Digital Economy is a joint venture and a globally unique partnership between, QUTPwCBrisbane Marketing and the Queensland Government. The Chair sets a world-class standard for collaboration among academia, industry and government. With all its partners, the Chair in Digital Economy has a shared goal to explore and develop new creative opportunities in an age of great disruption.

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