The evolution of retail
This article summarises a section of the Retail 5.0 report by QUT Chair in Digital Economy. Click here to read the full report. Retail goes right back to farmers selling their wares, a completely manual process from beginning to end. As centuries rolled on this got...
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How empowered consumers changed retail
This article summarises a section of the Retail 5.0 report by QUT Chair in Digital Economy. Click here to read the full report. The latest evolution of retail features a number of interconnected trends, largely shaped by ever growing consumer digital literacy, power...
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The evolution of the digital strategy
The advancement of technology, and our increasing sophistication with its use, have driven several profound shifts in notions of digital strategy. In the Digital Strategy of the Future Report we have identified four stages of digital strategy. We’re currently in the...
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A more proactive government is better for everyone, including the government
Every year around 98 per cent of Estonians file their taxes electronically. Many of them in under five minutes thanks to pre-filled forms and one-click submission. This is just one example of the profound shift in Estonian government services over the past two...
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Five traits of successful digital strategies
New technologies bring both opportunities and threats. E-commerce, for instance, has not only birthed the likes of Amazon and The Iconic, but given established bricks and mortar retailers a new sales channel. Both opportunity and threat must be met with a response - a...
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Brisbane’s digital leadership recognised at Asia Pacific awards
Brisbane’s Chief Digital Officer Cat Matson has been recognised as one of Australia’s top digital innovators winning DX Leader for Australia in the 2018 IDC Digital Transformation Awards (IDC DX Awards). The IDC DX Awards recognise leading organisations who champion...
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An organisational shift is required for businesses to make the most of new technologies
It’s tempting to think that the benefits of new technology come from plugging in whatever is new and has been shown to work. We’ve all seen the articles about the possibilities of data, machine learning, blockchains or mobile apps. The truth is, the benefit comes not...
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Register – Three Dimensions of Digital | 22 August, 2018
Competing in the digital age seems like a constant race to maintain one’s digital edge. How do you measure and achieve your organisation's digital readiness? What is the difference between digital confidence and digital maturity? Do you need to be digitally mature if...
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Innovation Sprint results in Merit iAward
Congratulations to our partners at the Queensland Government on receiving a 2018 State Merit iAward for 'MyAccount'. There were many organisations that contributed to the platform, including the Chair in Digital Economy, Liquid Interactive and ThoughtWorks. MyAccount...
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The ART of Digital
QUT’s Chair in Digital Economy, proudly partners with Myriad in hosting The ART of Digital. This special event will unpack Aspirational, Responsible and Trusted technologies and business models in the digital age. We will explore why trusted, responsible and...
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Health 5.0: the emergence of digital wellness
Apple’s new watch comes with unique health features. Paired with AI-based software, it can predict high blood pressure and sleep apnea. Google-purchased artificial intelligence startup, DeepMind, is aiming at changing the way diagnosis and treatment are performed in...
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Work: the future is already here
How is the concept of work and employment evolving? What trends will shape the future of work? I recently joined a panel discussion exploring future of work. When preparing for it, I decided to approach the topic by applying the same way of thinking my team (Chair in...
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Banking with a chatbot: a battle between convenience and security
Soon, you will be able to check your bank balance or transfer money through Facebook Messenger and Twitter as banks experiment with chatbots. Companies like Ikea have used customer service chatbots for close to a decade. But their use in financial services represents...
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The Cabinet Files show that we need to change the nature of record-keeping
Punishing the person or persons responsible for this week’s Cabinet Files leak does not address the underlying issue. The real problem is that the way governments and businesses keep records is broken. Recently, we collaborated with Queensland State Archives to design...
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The benefits of job automation are not likely to be shared equally
While companies might reap significant gains in productivity from automating certain jobs, this won’t necessarily lead to pay rises for everyone. The evidence suggests businesses might pass on the gains to some workers, but not to all. Some 40% of all jobs are...
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The Chair in Digital Economy is a joint venture and a globally unique partnership between, QUT, PwC, Brisbane Marketing and the Queensland Government. The Chair sets a world-class standard for collaboration among academia, industry and government. With all its partners, the Chair in Digital Economy has a shared goal to explore and develop new creative opportunities in an age of great disruption.
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